| 杨蕾.上海市养老护理人员工作疲溃感、共情能力调查及相关性分析[J].安徽医药,2018,22(10):2051-2054. |
| 上海市养老护理人员工作疲溃感、共情能力调查及相关性分析 |
| An investigation and correlation analysis of job burnout and empathy among nursing staff caring for the aged in Shanghai |
| 投稿时间：2017-04-18 |
| DOI： |
| 中文关键词: 护理人员/心理学 老年人保健服务 厌倦,职业性 移情(心理学) 因果律 上海 |
| 英文关键词: Nursing staff/psychology Health services for the aged Burnout,professional Transference (Psychology) Causality Shanghai |
| 基金项目: |
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| 中文摘要: |
| 目的 了解上海市养老护理人员工作疲溃感、共情能力情况,并进行相关性分析。 方法 采用随机数字表法选取上海市12家养老机构共351名养老护理人员为调查对象,采用杰弗逊共情量表中文版、工作疲溃感量表进行问卷调查,收集数据并进行统计学分析。 结果 上海市养老护理人员工作疲溃感处于中等偏上水平:工作冷漠评分为(11.4±3.9)分(高于临界值),个人成就感评分为(22.7±6.3)分(低于临界值),情感耗竭评分为(26.6±6.2)分(与临界值水平接近),且老年组工作疲溃感要低于中年组和青年组(P＜0.05)；共情能力处于中等偏下水平:观点采择(52.6±8.7)分,情感护理(31.8±5.2)分,换位思考(12.9±2.5)分,且老年组共情能力高于中年组、青年组(P＜0.05)。随着从业时间的增加情感耗竭增加(P＜0.05),具有护士执业证书的护理人员情感护理、观点采摘能力更高(P＜0.05)。个人成就感与情感护理、换位思考呈正相关(P＜0.01),情感耗竭与换位思考呈负相关(P＜0.05),工作冷漠与情感护理、观点采择、换位思考呈负相关(P＜0.05)。 结论 上海市养老护理人员工作疲溃感处于中等偏上水平,共情能力不高,二者存在一定相关性,应对养老护理人员共情能力进行针对性培养。 |
| 英文摘要: |
| Objective To know about the situation of burnout and empathy of nursing staff who care for the aged in Shanghai,and to analyze the correlation between them. Methods Twelve nursing institutions in Shanghai were recruited in the study by randomized digital method,including 351 nurses.A questionnaire survey was conducted with the Jefferson empathy scale (Chinese version) and job burnout scale.The data were collected and analyzed statistically.Results The sense of job burnout of the nursing staff was in the upper middle level.The job apathy score was (11.4±3.9) (higher than the critical value),the personal achievement score (22.7±6.3) (below the critical value),and the emotional exhaustion score (26.6±6.2) (close to the critical level);and the sense of job burnout of the elderly group was lower than that of middle-aged and young people(P＜0.05).The empathy ability was in the middle and lower level:point taking score was (52.6±8.7),emotional care score was (31.8±5.2),and empathy score was (12.9±2.5);the empathy ability of the elderly group was significantly higher than that of the middle-aged group and the young group(P＜0.05).With the increase in working time,emotional exhaustion was significantly increased(P＜0.05),and the nurses who had the certificate of nursing practice had higher ability of emotional nursing and the ability of point taking(P＜0.05).The sense of achievements was positively correlated with emotional care and empathy(P＜0.01),emotional exhaustion was negatively related to empathy(P＜0.05),and indifference in the work was negatively correlated with emotional care,point taking and empathy(P＜0.05).Conclusions The sense of job burnout of the nursing staff caring for the aged in Shanghai is in the upper middle level,and their empathy ability is not high.There is a certain correlation between the two,therefore,the empathy of nursing staff should be trained. |
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